Updates

Beal drives customer service forward with new van fleet

Beal Homes has underlined its commitment to exceptional customer service and quality by investing in a new fleet of company vans.

The fleet of 12 Ford Transit Custom vans will be used by the East Yorkshire-based housebuilder’s in-house teams dedicated to delivering superb standards of service and workmanship.

Beal’s Customer Care Team, as well as finishers, fitters and plumbers, will be among those who will use the new vehicles across Beal’s developments in Hull, East Yorkshire and Lincolnshire.

Beal’s Customer Care Team, as well as finishers, fitters and plumbers, will be among those who will use the new vehicles.

Beal has leased the vehicles from local dealership Evan Halshaw Ford Hull, based at Priory Park, with livery produced by Hull-based AM Signs.

The fleet has a total on the road value of almost £400,000 and represents a major further investment in customer service from the multi award-winning housebuilder.

Sophie Borrego, Commercial Vehicle Business Manager at Evan Halshaw Ford Hull, pictured right, hands over the keys to the new fleet to Sue Waudby, our Sales and Marketing Director.

Sue Waudby, Beal’s Sales and Marketing Director, said: “We’re thrilled with our new fleet – the vehicles are very smart and look striking, with our logo and ‘Designed by you’ brand statement very prominent.

“Having a new fleet of vans reflects our focus on quality in everything we do and they look great on the road and at our developments.

“Our teams are committed to deliver exceptional customer service and quality workmanship across all of our developments. Having these branded vehicles illustrates our commitment to excellence of service, which is one of the key factors that sets us apart from other housebuilders.

“I’d also like to thank Evans Halshaw Ford Hull, who we’ve worked with repeatedly over the years and have once again delivered an outstanding service.”

New vans lined up at Beal's office in Hessle
Beal has leased the vehicles from local dealership Evan Halshaw Ford Hull, based at Priory Park.

Sophie Borrego, Commercial Vehicle Business Manager at Evan Halshaw Ford Hull, said it was the single largest commercial order for the dealership in 2022.

She visited Beal’s head office at Bridgehead business park in Hessle to hand over the keys to the new fleet and said: “It’s always a pleasure to work with local companies. Beal Homes are right on our doorstep and have always been a very professional and friendly business to deal with. They also share our commitment to quality.

“We’re also pleased to be continuing our relationship with the company through providing maintenance services for the vehicles.”